Google Play app reviews can be crucial to your app's success if you are a new developer. You can improve the quality of your reviews by addressing user issues and concerns quickly. You must respond quickly to bugs reports and feature requests. To track reviews and to ensure that your team does the right thing, you can use personalized tags. AppFollow will help you monitor any negative reviews.
Reviewers
There are many ways developers can respond to reviews within the Google Play store. One way is to use an app that will automatically respond to user reviews. This eliminates the need of a developer to log in to the store and manually reply each review. Reply in Appbot also offers canned replies which can speed up the response process. The app integrates with Zendesk and Freshdesk, which allows a team of people to respond in real-time.
An alternative option is to create an in-app review process. This flow can be activated at any point in the user's journey. This should prompt the user's rating, optional comment and submission of the review to Google Play.
Ratings
Your app's ratings are an important aspect of its success. These reviews provide an indication of user opinion about the app. They also help you compare yourself to your competitors. If you notice a trend of negative reviews, you may respond to them and improve your app’s rating.
Google has changed how it rates apps in recent days. New algorithm gives more weight ratings that were created on the latest version an app. This is beneficial for all app brands.
Filters
Filters allow you to reduce the number reviewers that appear on an app. You have a number of basic filters you can use to narrow down your search, like price or category. However, advanced filters can be used to further narrow your search. For example, you might only want to see reviews with one star. These reviews can be useful for determining if others have problems with the app.
These filters are great for finding new apps and apps with better quality. You will be able to narrow your search results and save time with these filters. These filters can be combined or used together.
Responses
Developers should also respond to Google Play reviews. It is important that app developers respond to user feedback. It will help increase the visibility of your app in Google search results by responding to reviews quickly. It also helps to use a reply template to expedite the process.
You can build trust by responding to reviews. User reviews can be lengthy so it is important that you respond to them. Although you may not agree with the content of these reviews, you should address any concerns the users may have. This will allow you to address the concerns of your users, and also reduce support queries from others.
Localization
If you want to attract users and increase visibility, it is important that your app has localization. Before you begin working on your app, determine the target language. Also assess your needs for localization. This should be done as soon as possible. You should consider factors such as vocabulary expansion, script requirements and character spacing. Plan for left-to–right support, too.
Developers can use a variety of services to localize the text in their apps. App Radar allows developers to change text for multiple places at once. It allows bulk editing of each store listing field so that you can respond to reviews within a single session. The bulk editor lets you filter reviews based on country and translate them before answering.