Mindbody is a multifaceted software package designed for businesses offering fitness classes and other wellness services. Mindbody offers a wide range of features including marketing, customer service, and automating processes. Whether your company is large or small, the software can save you time and money.
The software includes many unique features like a robust reporting tool as well as an app that allows customers and employees to book appointments. The app also allows you to send and receive text messages, email, rate your business and rate other businesses. The software provides an inventory and payment processing report. These reports can give you a good idea about how much and with whom.
Other features include automatic sequences and a customer-management tool. Mindbody also offers white labels, which can help to make your brand known. Mindbody also offers a point-of sale system that allows customers the ability to purchase products.
The software can also integrate with marketing automation platforms like Activecampiign, MailChimp, and MailChimp. The software has a Contact Lists section that allows users the ability to create and update segmented lists in real time. This list can then be used to market to current customers and encourage them o refer their friends.
One of the more notable features of Mindbody is the ability to send personalized messages to customers. This feature is an excellent way to keep in touch with customers. It also allows you to send reminders and alerts to clients. This feature is also customizable to send promotional messages or emails.
Another feature that is noteworthy is the ability for you to view and edit your staff's profiles. You can see the profile photo and bio of your staff. You can also sort staff by date of creation. This feature can prove useful for businesses who hire freelance workers or contractors.
Mindbody's calendar also looks pretty cool. The calendar is available under the appointments tab, and it displays appointments for the current month and the next month. It also features shaded squares, which indicate if there are any appointments that need to be changed or cancelled.
Other features include an email ticketing system, a client list, and a feature that sends alerts to clients. These features can be tailored to your needs and can boost member engagement. You can also add on discounts for classes and other wellness services.
Mindbody, like most software, is quite expensive. The basic package is best suited to small businesses. While the ultimate package is better suited for large companies. The pricing will depend on your business needs and be displayed in local currency. Mindbody received an A+ rating by the Better Business Bureau. Their website provides more information about the software.
Mindbody has many features. However you need to spend time learning how to use it. Mindbody is not an all-purpose software program. Mindbody is meant to be an extension of your existing processes, not a substitute.